Frequently Asked Questions & Order Status Information

No. Calling will not expedite your order. New orders will ship on a 1st come, 1st served basis. When your order ships, you will receive tracking information via email.

Unfortunately, we can't offer rush shipping at this time.

Your 4Patriots order ships from Utah, USA. We are headquartered in Nashville, Tennessee.

• Authentic Red Beans
• Aztec Chili with Mango
• Creamy Rice & Vegetable Dinner
• Classic Bean Chili
• Classic Potato Soup
• Cowboy Rice and Beans
• Creamy Chicken Soup
• Creamy Herbed Mashed Potatoes
• Dinner Bell Broccoli Bake
• Farmers Market Corn Chowder
• Freeze-Dried Beef
• Freeze-Dried Blueberries
• Freeze-Dried Broccoli
• Freeze-Dried Chicken
• Freeze-Dried Corn
• Freeze-Dried Green Beans
• Freeze-Dried Pineapple
• Freeze-Dried Strawberries
• Loaded Baked Potato Soup
• Old Fashioned Pudding
• Potatoes O'Brien
• Promised Land Powdered Milk
• San Antonio's Best Black Beans
• Southern Pinto Beans
• Star Spangled Energy Drink
• Sweetly Coated Banana Chips
• White Rice
• Scrambled Egg Mix

Click here to learn about our delicious survival food, designed to last for 25 years. That page has a full list of recipes and you can click on each recipe to see the ingredient list.

* Your survival food is designed to last 25 years on the shelf. Storage conditions impact the shelf life of your food. For best results, always protect your food from heat, air and moisture. Avoid prolonged exposure to temps above 75 degrees F. Keep food sealed until ready to eat. Shelf life will vary based on storage conditions.

* 4Patriots kits are designed to provide energy and nutrients in stressful emergency situations. They are not intended to be complete caloric replacements during “normal” times. An average adult needs approx. 2,000 calories per day to meet their energy needs. Our time-based kits generally provide approx. 1,200 calories per day for one person. This may not be enough for optimal nutrition, especially for an extended period of time. In order to supplement your daily calorie intake, to add variety or to provide food for more than one person, we offer a number of supplemental products, including food bars, meat packs, fruit and vegetable packs, etc. By combining our kits with these additional products, you can ensure that you have 2,000 calories per day available to you during emergency situations. We’d be happy to discuss your particular preparedness goals, and to help you select more or less survival food to meet your unique needs. Call 1-800-304-4202 to speak with our friendly Customer Service team.

Time-based survival food kits — such as the 72-Hour Kit and the 4-Week Kit — are designed to provide energy and nutrients for one person in emergency situations. They are not intended to be complete caloric replacements during “normal” times. An average adult needs approx. 2,000 calories per day to meet their energy needs.

Our time-based survival food kits generally provide approx. 1,200 calories per day for one person.* This may not be enough for optimal nutrition, especially for an extended period of time.

You may want or need more food each day. In order to supplement your daily calorie intake, to add variety or to provide food for more than one person, we offer a number of supplemental products, including food bars, meat packs, fruit and vegetable packs, etc.

By combining our kits with these additional products, you can ensure that you have 2,000 calories per day available to you during emergency situations. We’d be happy to discuss your particular preparedness goals, and to help you select more or less survival food to meet your unique needs. Call 1-800-304-4202 to speak with our friendly Customer Service team.

* You may want or need more calories or nutrients per day. In order to supplement your daily calorie intake, to add variety or to provide food for more than one person, we offer a number of supplemental products, including food bars, meat packs, fruit and vegetable packs, etc. By combining our kits with these additional products, you can ensure that you have 2,000 calories per day available to you during emergency situations.

Please see the individual product pages for exact calorie counts, including the number of calories per day that you can expect to get from each kit:

72-Hour Survival Food Kit
4-Week Survival Food Kit
3-Month Survival Food Kit
1-Year Survival Food Kit

4Patriots' time-based survival food kits generally provide approx. 1,200 calories per day for one person.* This may not be enough for optimal nutrition, especially for an extended period of time. An average adult needs approx. 2,000 calories per day to meet their energy needs.

Time-based survival food kits — including the 72-Hour Kit and the 4-Week Kit — are designed to provide energy and nutrients for one person in emergency situations. They are not intended to be complete caloric replacements during “normal” times. And regardless of when you're using 4Patriots survival food, please keep in mind that you may want or need more food each day.

In order to supplement your daily calorie intake, to add variety or to provide food for more than one person, we offer a number of supplemental products, including food bars, meat packs, fruit and vegetable packs, etc. By combining our kits with these additional products, you can ensure that you have 2,000 calories per day available to you during emergency situations.

You may also want to consider other factors in calculating the amount of food needed to have ready for emergencies. This could include the amount of food you already have on hand, what you plan to grow in a garden, how many people you want to feed, and how much food — or how many calories — you want to eat per day.

We’d be happy to discuss your particular preparedness goals, and to help you select more or less survival food to meet your unique needs. Call 1-800-304-4202 to speak with our friendly Customer Service team.

* You may want or need more calories or nutrients per day. In order to supplement your daily calorie intake, to add variety or to provide food for more than one person, we offer a number of supplemental products, including food bars, meat packs, fruit and vegetable packs, etc. By combining our kits with these additional products, you can ensure that you have 2,000 calories per day available to you during emergency situations.

Our survival food kits require boiling water to prepare. Most customers use a propane grill to boil water, or use our Sun Kettle Solar Cooker. The Sun Kettle Solar Cooker will boil water using only the sun.

Another great option is utilizing our Patriot Power Generator and simply plugging in a portable stove top.

Or, simply build a fire. Since 4Patriots survival food is "boil, simmer and serve" it's quite easy to make it using an open flame or a BBQ grill. Just bring your own pot, some clean water and a hearty appetite.

Once a survival food pouch is opened, each serving may be taken out individually, and you may save the rest of later. We advise that you place the opened pouch inside a zip-lock bag and keep it in a cool dry place. Your opened food should keep for about 2 weeks using that method. The shelf life for opened packs will depend on individual storage conditions.

* Your survival food is designed to last 25 years on the shelf. Storage conditions impact the shelf life of your food. For best results, always protect your food from heat, air and moisture. Avoid prolonged exposure to temps above 75 degrees F. Keep food sealed until ready to eat. Shelf life will vary based on storage conditions.

The Patriot Power Generator has a 3,048w peak output and a 768wh battery. The higher the wattage of the appliance, the faster the Patriot Power Generator will deplete charge. The solar panel that comes standard with your purchase can charge your generator simultaneously as you power your appliances to help keep the power up.

Many people are unaware a refrigerator does not need to run consecutively on the generator. As long as the door is not being opened multiple times it will hold temperature. We suggest keeping a fridge thermometer in the refrigerator and once the temperature gets to 40 degrees you will plug in the generator again until it gets back to an appropriate temperature and then repeat.

A helpful guide to determine the wattage of your appliance: https://www.rapidtables.com/calc/electric/watt-volt-amp-calculator.html

Please note that even though we've added extra shifts and team members to help better serve you, there may be unusually long delays in answering your calls due to the unprecedented surge in demand for survival products. Our USA-based phone team is working overtime to meet the need, and to give you the excellent Customer Service that we are famous for. We truly do care about you and your order, and we are staffing up to help meet the unusually high call volume.

Our regular hours are Monday - Friday from 8 a.m. to 7 p.m. CT and Saturdays from 10 a.m. to 4 p.m. You can call our Customer Service Team at 800-304-4202 or you may email us at help@4patriots.com and we will be happy to assist you.

Note: When your order ships, you will receive tracking information via email. Please do not call or email our customer service team for updates on your package — we are swamped with a high volume of requests for our survival products and we hate to keep you waiting for a response. Use the tracking number on your email to look up your tracking on the carrier's website. This is the best and fastest way to get information about your package.

Customer reviews are the heart and soul of 4Patriots.

Reviews are important to us. First, because we know that many American families rely on 4Patriots for the peace of mind that comes from being prepared. So your feedback means the world to us.

And also, because we're proud of the quality & service we provide to customers, and reviews prove that customers think we're doing a good job!

Customer reviews are on every product page, so that you can see what customers think about each product.

Or, click here to see all 4Patriots reviews.

Looking for Survival Food reviews? Click here to see 4Patriots survival food reviews all in one place.

At the bottom of any email you receive from us, you will see the option to unsubscribe or update your preferences on the emails we send to you.

You will then see a page where you can make these changes here:

If you have any trouble with this, simply call our Customer Service Team and we will be happy to assist you.

Many of you enjoy hearing from Frank Bates, our popular spokesperson. Frank is in his 70s, served as an officer in the US Navy in Vietnam and has 5 children and grandchildren.

Some of you have asked if he is a real person. The answer is yes! Rest assured, Frank is real and he lives here in Tennessee. “Frank Bates” is the pen name he uses to protect his privacy, which is very important to him in a time when privacy is harder to come by. While Frank is in his 70s now and doesn't write for us as much as he used to, our staff continues to carry on his message. You can still hear from Frank in our videos and on our blog.

Cade Courtley is a former Navy SEAL sniper and Platoon Commander who served 9 years of active duty. He has been compensated by 4Patriots for his hard work in helping us test and endorse these products.

Born in Columbus, Ohio but raised in Boulder, Colorado, Cade spent most of his young adult life in the outdoors. Upon graduation from the University of San Diego, he was immediately commissioned as an officer in the United States Navy and began Navy SEAL Training (BUD/S). He broke his leg three times and fractured his skull during his Navy SEAL training.

After several intense tours as a Platoon Commander that had him operating around the world, Cade decided to leave the SEAL teams to pursue other challenges. A chance phone call from a TV producer launched his next career in show business.

Cade was the host of the Spike TV and Discovery Channel show Surviving Disaster and appears as a regular commentator on CNN and Fox News.

He also authored a book, SEAL Survival Guide: A Navy SEAL's Secrets to Surviving Any Disaster.

* The United States Military (including the U.S. Navy SEAL Team, Spike TV and the Discovery Channel) and other organizations, publications and people referenced on this site, are not affiliated with 4Patriots. They have not endorsed, sponsored or recommended this product and none is claimed.

We hope that you’ll absolutely love all of our products.

You are fully protected by a 100% money-back satisfaction guarantee.

Here's how it works...

If for any reason you're dissatisfied at any time during the first 365 days after purchase, simply return the product to the original shipping warehouse and ask for a full refund. You'll get your money back. That's a firm promise and commitment.

Click below to get started:

PRODUCT RETURN INSTRUCTIONS

If for any reason you're not satisfied with your 4Patriots product just return it within 365 days (that’s a full year) from the day of purchase and we'll refund 100% of your purchase price. No questions asked. That way there's absolutely no risk for you.

Yes, we are able to accept PayPal. Look for the option during the payment step of your checkout process.