Looking for information about your order? Please see our
Frequently Asked Questions Page for important information — including updates about how the
Global Health Emergency could impact your survival food order
and shipping times.
UPDATE: We place a high value on providing
exceptional service to you, and our USA-based customer service
team has some of the highest ratings in the industry. We're
proud of that!
Due to a surge in interest in survival products during the
Coronavirus Emergency, our call and email volume has increased
significantly. This results in delayed responses to emails or
long hold times on the phone, which is not how we normally do
business. Please be patient with us. We have increased our staff
and extended our hours... but the volume is truly jaw dropping.
When your order ships, you will receive tracking information via
email. While generally rare, it is reasonable to think that
carriers such as USPS, UPS and FedEx may experience intermittent
delays during this pandemic. This is not unique to 4Patriots,
and delays of this kind are outside our control.
If you have a question about your package, please use the
tracking number on your email to look up your tracking on the
carrier's website before calling our team. This is the best and
fastest way to get information about your package after it
We truly value your business and appreciate the trust you place
in us. Thank you for choosing 4Patriots.