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Looking for information about your order? Please see our Frequently Asked Questions Page for important information — including updates about how the Global Health Emergency could impact your survival food order and shipping times.

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HOURS:

  • Monday – Saturday: 8am – 7pm (CT)
  • Sunday: 11am – 4pm (CT)

RETURNS:

Click here for policies & instructions

CHAT:

To start a chat, click the red bar at the bottom of this page

CALL OR EMAIL:

1-800-304-4202 (TOLL FREE)

help@4patriots.com

MAIL ORDERS & CORRESPONDENCE:

2920 Berry Hill Dr., Suite 300

Nashville, TN 37204

No customer drop-ins please

Shipping Updates

UPDATE: We place a high value on providing exceptional service to you, and our USA-based customer service team has some of the highest ratings in the industry. We're proud of that!

Due to a surge in interest in survival products during the Coronavirus Emergency, our call and email volume has increased significantly. This results in delayed responses to emails or long hold times on the phone, which is not how we normally do business. Please be patient with us. We have increased our staff and extended our hours... but the volume is truly jaw dropping.

When your order ships, you will receive tracking information via email. While generally rare, it is reasonable to think that carriers such as USPS, UPS and FedEx may experience intermittent delays during this pandemic. This is not unique to 4Patriots, and delays of this kind are outside our control.

If you have a question about your package, please use the tracking number on your email to look up your tracking on the carrier's website before calling our team. This is the best and fastest way to get information about your package after it ships.

We truly value your business and appreciate the trust you place in us. Thank you for choosing 4Patriots.